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If you have any questions with regards to our products or service we like to hear from you.
Please send all communications by email to avoid misunderstandings.
You will receive a reply from us within 24 hours.


If you are not satified with our products its possible to return these to us and get a full refund.
However to apply for this there are some rules as follows :

  • Goods have to be returned within 7 working days
  • Special ordered goods can not be returned
  • The products have to be in the original packing and should not be opened and/or used.
  • Goods have to be returned with postage paid, shipments where postage has not been paid will be returned by us.
  • We expect an email from you so we will be aware that we will receive a return shipment.

If you follow the above rules, Twirling.com will refund the amount ( excluding shipping cost ) to you within 30 days
Shipping of return goods is for risk and cost of the buyer.    

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